Jetlog is free to use in full for the first 3 months. After that, continuing needs an active subscription. Here’s how the trial and subscription work, and how your data works if you ever want to leave.
The free trial
Everything is included for the first 3 months: logging, live tracking and Live Activities, reports and the ATPL progress tracker, remote sign-off, multi-device sync, the bulk editor, search, every import and export path, and AI logbook scanning. You don’t need to enter card details, and there’s nothing to cancel before it starts.
After the trial
Continuing past the 3-month trial needs a subscription:
- €2.99/month or €29.99/year.
- It runs as an Apple introductory offer through the App Store. There’s no separate sign-up. Cancel before the trial ends and you’re never charged.
- Prices shown in the App Store for your region. There’s no lifetime plan and no other trial: the monthly and yearly plans above are the only ways to subscribe.
AI scanning credits
Scanning carries its own credit system on top of the subscription:
- The subscription includes the first 15 scans, granted once when the subscription becomes active.
- Extra scan credits beyond that: €2.99 per 50 scans.
Managing your subscription
Jetlog has no web login, so subscription management goes through the App Store, the same as any other iOS subscription:
- Open Settings → Subscriptions on your iPhone or iPad.
- Find Jetlog and change, pause, or cancel from there.
Canceling stops future renewals, but everything stays available for the rest of the current billing period.
Refunds go through Apple, not Jetlog: the subscription is billed and processed entirely through the App Store, so Apple is the one who can issue a refund. If you want one, use Report a Problem in your App Store purchase history, or Apple’s Request a refund page. We can’t issue refunds directly from our side.
Changing your sign-in email
Changing the email on your account isn’t something you can do yourself in the app today. If you’ve switched email addresses and want your Jetlog account to follow, mail support@jetlog.app from your old address (or explain the situation) and we’ll update it for you. This is separate from adding an extra sign-in method: see Signing in for adding Sign in with Apple, a passkey, or a second email to the same account yourself.
Signing out everywhere
If a device is lost, sold, or you just want a clean slate, “sign out everywhere” from Settings ends every active session across all your devices. The next sign-in on any of them needs Sign in with Apple, a passkey, or an email magic link again.
Deleting your account
Account deletion starts a 30-day grace period: cancel the deletion any time in that window and everything’s exactly as you left it. After 30 days with no cancellation, your account and its data are fully erased.
There’s no separate GDPR export tool beyond those exports, since they’re already a complete, structured copy of your logbook, available any time, subscription or not.
