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When times arrive late or look wrong

Late-actuals recovery, manual override, and what to do if an automatically tracked time looks off.

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Live Tracking & Live Activities
Updated 2026-08-09 · 1 min read

Automatic tracking pulls from the airline’s own operational feed, and most of the time it’s fast: off-blocks, takeoff, touchdown, and on-blocks land in your entry within moments of happening. Occasionally an arrival actual posts later than the flight itself. Here’s what that looks like and what to do.

Why an actual can arrive late

Airline feeds publish actual times as ground and ramp systems confirm them, and that confirmation doesn’t always land the instant the event happens. A touchdown or on-blocks time can post minutes to hours after the fact. Jetlog keeps checking for a short window after a flight lands to catch these, so most resolve on their own. A small share, more common on routes with known coverage gaps (see Supported Airlines), may lag longer or never post at all.

What you’ll see in the meantime

If an actual hasn’t posted yet, the field shows the best estimate Jetlog has: scheduled or estimated, not a blank or an error. Once the real actual arrives, it replaces the estimate automatically. If you completed the entry from the Live Activity’s Complete prompt before a late actual came in, a later update can still refine the time in the background.

If a time looks wrong

Your logbook is always yours to correct. Open the entry, tap the field, and enter the time you actually observed. Automatic tracking never locks a field against a manual edit. Do this whenever a time looks implausible, whenever you have a better source (your own cockpit clock, an ACARS printout), or whenever a flight isn’t covered by automatic tracking at all.

Editing a time by hand is always safe and always respected. If you're unsure whether a gap is late or just not tracked, check the airline and route against Supported Airlines: a manual entry for an untracked leg isn't a bug, it's expected.

Next

For the full picture of what’s tracked, see How automatic flight tracking works. To report a route or airline you’d like added, send your roster format to support@jetlog.app.

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